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What services do we offer?
Search for the mini-program "AUX Official Service" on WeChat for 24-hour convenient service.
4008-268-268
4008-068-068
4008-018-018
4008-018-018
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Service engineers provide professional installation, repair, and maintenance services
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Progress inquiry
After submitting your after-sales requirements, you can check the progress of the after-sales processing at any time
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Charging standards
The installation involves auxiliary materials outside the packaging box, as well as maintenance outside the maintenance period, etc., you can check the relevant charging standards here
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Product support
If you need to replace your product, you can click here to view more products and services
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Other services
Frequently asked questions and instructions
Frequently asked questions
Instructions
How to use air conditioners to save energy?
1. Whether the power supply is normal and whether the plug is detached or loose.
2. Whether the remote control battery is powerful, if the power is insufficient, the transmitting signal is weak, the indoor unit cannot receive the signal, and cannot make a power on response.
3. Whether the remote control is too far from the indoor unit, or the angle is too offset and not aligned with the receiver. If there are no problems after the above inspections, please call the Oaks service hotline 400826826. The company will arrange professional and technical personnel to serve you.
After the air conditioner is turned on, but it does not cool or heat or the effect is poor?
1. Whether the power supply is normal and whether the plug is detached or loose.
2. Whether the remote control battery is powerful, if the power is insufficient, the transmitting signal is weak, the indoor unit cannot receive the signal, and cannot make a power on response.
Maintenance DIY light commercial central air conditioner 360° surround air supply ceiling machine
1. Whether the power supply is normal and whether the plug is detached or loose.
2. Whether the remote control battery is powerful, if the power is insufficient, the transmitting signal is weak, the indoor unit cannot receive the signal, and cannot make a power on response.
Instructions
After the product arrives, you can contact Oaks professionals at any time to install it.
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